Shipping & Returns
Because all of our boards are handcrafted and constructed one at a time, all sales are final. We will not offer exchanges after purchase.
In the event a board cracks due to issues with the wood, we may replace the deck at no cost. Pictures of the deck must be submitted for Pacific Tribe to determine the extent of the damage. We have tested our boards for durability and can easily determine fractures in the wood versus abuse. Sometimes fractures beneath the surface of the wood cause the board to crack. If that is the case, a replacement deck will be shipped out at no cost and instructions on how to move the wheels and trucks.
Remember, our boards are made for cruising. They are not designed for tricks, skate parks, sliding and jumps. Riding our board the way it was intended will result in a lifetime of enjoyment!